When to discuss this service
- Sellers who need inventory in a U.S. warehouse picked, checked, packed and dispatched against customer orders.
- Teams preparing an inbound shipment and comparing the scope of warehouse handling before sending inventory.
- Businesses with multi-item orders, multiple SKUs or special instructions that need separate operating and charging details.
Information to prepare
- Product names, uses, SKU identifiers and goods characteristics. Identify any special handling requirements before requesting acceptance.
- The weight and dimensions of the finished parcel. Product net weight and total packed weight are different inputs.
- Expected daily order volume and likely peak demand, so the relevant quantity tier can be reviewed.
- Items per order and SKUs per carton. Additional-item handling and carton receiving use different charging units.
- Inbound method, expected arrival date, carton or pallet count, and the inventory quantities you expect to send.
- Destination requirements, proposed shipping services, packaging instructions and any photography, inspection or other additional work.
Agree on the operating plan
- Review the shipment and operating requirementsShare the product, order and inbound information first. Confirm whether the goods and requested handling are suitable. A calculator option for special handling does not itself confirm that a product has been accepted.
- Agree on inventory and order informationCheck SKU identifiers, quantities, order details and packing instructions. Confirm how the information will be handed over. Any system connection, file format or access requirement needs a project-specific discussion.
- Define the warehouse workThe published order-handling line covers order processing, scan verification, packing and an outbound scan. Additional work should be identified separately rather than assumed to be included in the selected handling tier.
- Separate warehouse activity from transportationReview order handling, receiving by carton, storage, packaging and carrier requirements as distinct items. Warehouse dispatch, handoff and a carrier's scan are separate events; the schedule and responsibilities need to be agreed before work is planned.
Understand the fee units
The table shows the existing standard-goods handling rates in USD per order. Exactly 50, 100 and 500 daily orders enter the larger volume tier. The special-handling option adds $0.10 per order to the selected rate, but does not replace acceptance review for the actual goods.
| Weight band | 0–49 | 50–99 | 100–499 | 500+ |
|---|---|---|---|---|
| 0–1 kg | $0.80 | $0.73 | $0.67 | $0.65 |
| 1–2 kg | $1.00 | $0.90 | $0.82 | $0.80 |
| 2–5 kg | $1.50 | $1.50 | $1.50 | $1.50 |
| 5–10 kg | $2.00 | $2.00 | $2.00 | $2.00 |
| 10–15 kg | $2.50 | $2.50 | $2.50 | $2.50 |
| 15–22 kg | $3.00 | $3.00 | $3.00 | $3.00 |
| SKUs per carton | Rate |
|---|---|
| 1 | $0.00 |
| 2–5 | $1.00 |
| More than 5 | $2.00 |
Exactly 5 SKUs per carton uses the $1/carton tier. This is separate from the per-order handling fee.
A worked fee example
For a standard-goods parcel in the 0–1 kg band and the 0–49 daily-order tier, the handling rate is $0.80 per order. If a $1-per-carton receiving tier is selected, that is a separate carton charge. It does not make the handling rate $1.80 per order. Without a carton count and additional-item quantities, this example cannot establish the total charge for the complete operating plan.
Based on the existing website rate table. Quantity tiers and charging units reviewed: November 6, 2026. Confirm the actual quantities and agreed scope before work.
Scope and separate charges
Each additional item in the same order is $0.30, starting with the second item. When the calculator does not collect an additional-item quantity, the displayed line is a rate reference rather than a charge already included in the per-order amount.
Receiving, storage, materials and other additional warehouse services need their own scope and quantities. Shipping also depends on the selected service, destination and shipment conditions. The table and online estimate are useful starting points, but do not replace the complete scope agreed with your team.
The network consists of two company-operated Delaware warehouses and partner warehouses in Kansas City and Los Angeles. Confirm the receiving location and operating arrangement for your particular inventory. A location appearing in the network does not mean that every service or inbound shipment has been approved there.
Common questions
Does the table show the full cost of fulfillment?
It shows the warehouse order-handling rate. Carton receiving, additional items, storage, materials, other work and transportation need separate review. Charges expressed per carton and per order cannot simply be added as one per-order rate. A service without an entered quantity should not be treated as already included in the estimate.
Which tier applies at exactly 50, 100 or 500 orders?
Use the larger quantity tier: 50 daily orders enters 50–99, 100 enters 100–499, and 500 enters 500+. These are daily-order quantity boundaries. They should not be applied to parcel-weight ranges or SKU-count rules, which are different inputs and must be reviewed on their own terms.
Why does changing receiving options leave the order rate unchanged?
Receiving, counting and putaway are displayed separately per carton. Changing that selection changes its carton rate, not the order-processing rate. The actual receiving charge requires the number of cartons. Keeping these units separate helps you see what the calculator has estimated and what still depends on your shipment quantities.
What should I send for a multi-item order?
Provide items per order, the packed parcel's weight and dimensions, and the required packaging instructions. Order handling, additional items and packaging materials may be separate lines. A single item's net weight is not a substitute for the finished parcel weight used to review the handling requirement.
Can I ship directly to a location shown on the map?
Contact the team first to confirm the receiving warehouse, appointment requirements and inbound information. The map explains the regional network; a city-level display point is not a shipping address or an acceptance instruction. It also does not reserve warehouse capacity or confirm an operating schedule for your inventory.
How do I start an estimate or enquiry?
Open the quote calculator and select Ecommerce Order Fulfillment, goods handling type, parcel-weight band and daily-volume tier. Review the separate fee lines. When contacting the team, include SKU details, packed dimensions and weight, expected order volume, the inbound plan and any transportation requirements.
